Effective Date: [June 2025]
Welcome to Svastha.store. By accessing or using our website, you agree to follow the terms and conditions listed below. Please read them carefully before making any purchases or using our services.
1. 🛍️ General Use
By using this site, you confirm that:
- You are at least 18 years old, or using it under the supervision of a parent or guardian.
- You will use this website only for lawful purposes.
- You agree to provide accurate and current information during purchase or registration.
2. 📦 Products & Services
- All products listed are health supplements, not intended to diagnose, treat, or cure any disease.
- Individual results may vary depending on health condition, lifestyle, and usage.
- Always consult a doctor before changing or stopping your medication.
- Svastha products are for diabetic/pre-diabetic adults only, and not for children or pregnant women without medical advice.
3. 💳 Orders & Payments
- We accept secure online payments and Cash on Delivery (COD) where available.
- Orders will be processed only after full payment confirmation (except COD).
- We reserve the right to cancel orders if product is unavailable or payment is incomplete.
4. 🚚 Shipping & Delivery
- Delivery is usually completed within 3–7 working days depending on your location.
- Shipping delays may occur due to courier issues or unforeseen events.
- Please refer to our Shipping Policy for detailed information.
5. 🔁 Returns & Refunds
- Due to the perishable and personal nature of our products, returns are only accepted for damaged, expired, or incorrect items.
- Refunds will be issued only after verification.
- See our Refund Policy for full details.
6. 🔐 Privacy
Your privacy is very important to us. We only use your information to:
- Process and ship your orders
- Provide customer service
- Improve our products and website
For more information, please read our Privacy Policy.
7. 📋 Intellectual Property
All content on this website—including product names, logos, images, and text—is the property of Svastha.store or its affiliates and cannot be copied, used, or modified without written permission.
8. ⚠️ Limitation of Liability
Svastha.store is not responsible for:
- Delays, losses, or damages caused by shipping partners
- Medical issues resulting from improper use of our products
- Unauthorised transactions or customer errors
Always use our products as directed and seek medical advice if unsure.
9. 📝 Modifications
We reserve the right to modify these terms at any time. Any changes will be updated on this page. Continued use of the website after changes implies your acceptance.
10. 📞 Contact Us
For any queries, issues, or feedback, reach out to us:
- 📧 info@svastha.store
- 📱 +91 98441 00761
Thank you for trusting Svastha.store. Our goal is to support your health with honesty, safety, and care.