At Svastha, we aim to deliver your health and happiness as quickly and safely as possible. Please read the following shipping terms carefully to understand how we handle deliveries.

📍 Serviceable Locations

We currently deliver across India, covering most major cities, towns, and rural areas through our reliable delivery partners. If your area is not serviceable, our team will contact you for alternate arrangements.

⏰ Shipping & Delivery Timeline

• Order Processing Time: 1–2 business days
• Estimated Delivery Time:
  • Metro Cities: 3–5 business days
  • Tier 2 & Rural Areas: 5–7 business days
• Orders placed on Sundays or public holidays will be processed on the next working day.

💰 Shipping Charges

• Prepaid Orders: ₹0 (Free Shipping)
• Cash on Delivery (COD): ₹50 extra
• Free shipping is automatically applied at checkout on prepaid orders.

📦 Packaging

Your order is packed with care using eco-friendly, tamper-proof materials to maintain freshness, hygiene, and safety during transit.

📮 Tracking Your Order

Once your order is shipped, you will receive a tracking ID via SMS or email. You can track the delivery status in real-time using the courier’s website.

❗ Delays & Exceptions

While we strive for timely delivery, occasional delays due to weather, remote area logistics, or courier issues may occur. We appreciate your patience in such cases.

🔁 Incorrect Address / Missed Delivery

If the package is returned due to an incorrect address or missed delivery attempts, we will reship once the customer confirms updated address details (additional charges may apply).

📞 Need Help?

For shipping updates or questions, feel free to contact our customer support:

• 📱 +91 98441 00761
• 📧 info@svastha.store

Thank you for choosing Svastha – where health meets purity.